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Refresh Software Corp.
313 Speen Street
Natick, MA 01760
U.S.A.

Tel:  + 1-508-318-4480

Fax: + 1-508-318-4481

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Get It In! Store It! Get It Out!

Company

Fidelity Investments

Business

One of the world's largest financial services and investment firms

Application

Fidelity.com | Intranets | Software Build Environment

Technical

JSP | Java | Oracle cluster | ATG | AvantGo |Web to PDF

Challenges Solved

Existing CMS takes 6+ weeks to program a new data capture template and the users have rejected the system due to its usability. Internal technical resources are allocated to other critical projects. Fidelity.com content was being updated manually by programmers causing unnecessary expense, delays, and errors.

Testimonial

"Remember in content management the problem is primarily a process issue and secondarily a technological problem. We need to empower the authors, yet control the content. Keep in mind that the content lifecycle is as simple as --- get it in, store it, and get it out. We do not need a nuclear power plant to boil a cup of coffee.

We need to keep the solution open architected in order to integrate with best-of-breed solutions and future technical advances. We need to empower yet control the content authoring process. We need to have fresh, timely content that adheres to the quality demands of the site; yet a system that frees up the technical resources to work on new functionality rather than content maintenance."

Fidelity Investments , VP Program Management